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OUR SERVICES

Whether you are building a new hotel, refurbishing or re-branding and existing hotel, or simply need to enhance your hotel's performance, we will ensure that operational efficiencies and productivity levels contribute towards a positive performance.

Hotel Management

The Partner team provides independent hotel owners flexible solutions with a la carte management services, allowing each owner to procure the specific resources needed to support each individual hotel's operational team.

We offer a comprehensive range of hotel management services which include operations, sales and marketing, accounting, financial, consulting, asset management, and technical service assistance through our creative approach and extensive experience.

Operations

  • Regular performance reviews - Annual and Quarterly plans
  • Standard Operating Procedures 
  • Operations Audit Services

Sales and Marketing

  • Well trained sales professionals instilled with revenue and minimum prospecting goals in their performance evaluation
  • Anual Sales and Marketing Plan
  • Direct Sales Effort
  • Close monitoring of properties weekly and monthly sales report
  • Sales and Promotions Planning
  • Reservations Services and Internet Travel Websites
  • Marketing Communications
  • Loyalty Program

Financial Management Services

  • Profit and Loss Budgets
  • Cash Flow Projections
  • Pre-opening Budgets
  • Audit Services
  • Standardized Accounting Systems

Human Resources

  • Organization Chart
  • Employment and executive recruitment
  • Administration and generation of personnel policies and procedures
  • Compensation and benefits
  • Production of associate manuals with related forms
  • Provision of proactive training, motivational programs and reactive counselling on employee issues to minimize legal issues

Information Technology

  • Determining User's Computer Needs
  • Designing LAN
  • Telecommunication Devices
  • Sourcing of Hardware and Software
  • Webpage Development
  • Online Booking Engine

Hotel Consulting and Development

  • Operation Business Plans
  • Marketing Plans and Support
  • Cost Controls
  • Feasibility Studies for Hotel Development Projects
  • Concept Development
  • Hospitality Specific Requirements
  • Guidance on Development Phases
  • Engagement of Project Consultants and Contractors

phr bottom1a Level 10B, Grand Seasons Hotel Kuala Lumpur
72 Jalan Pahang, 53000 Kuala Lumpur

TEL: +603-2692-8029
EMAIL:praba@partnerhotelsresorts.com

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